Profitable. Efficient. Predictable. Coverage.
Here at Home365, we are innovating on how property management is done in Baltimore and nearby neighborhoods. By using artificial intelligence, our preventative sensory system, and our team of local professionals, we ensure that your property is in the best shape possible for current and future tenants. Our Ultimate Coverage plan even allows you to get a consistent payout every month even if there’s no tenant in the building. We are truly changing the way property management is done by creating a true Invest and Rest business model for our owners.
Property evaluation and rental rate calculation
Our licensed agents and brokers will conduct a thorough analysis of your asset to determine the best possible rental price and tenant profile.
We are using various data sources that are not available for the public to tap into the most optimized deal for you.
Tenant screening and selection
This is critical. Choosing the right Tenant is an art. Credit scores are important but they are not everything. We conduct background checks, reference calls with past landlords as well as through our proprietary unique screening and underwriting process.
Rental listing and advertising
We will create the most beautiful and professional photos and videos of your property and will market it professionally. Our leases are filled in 14 days on average. (seasonality might impact both ways)
Tenant move in
We welcome our Residents with Welcome Kits explaining all the nuances about your property. This is when we will do a “Detailed Move inspection”. We will share it with you over your Portal.
Rent collection and Tenant Management
Tenants are not only a source of income (as old-school tends to see them). They are your clients and deserve to be treated as customers. We incentivize them for good behaviors such as on-time payments, one time reporting of maintenance issues, passing inspections at a high bar, and basically carrying for your asset. Those incentives can be redeemed for various perks. However, those who fail to comply with the contract will be professionally and honorably treated to cure the breach. In rare cases and upon need (we usually don’t get there) we will take care of evicting.
Financials and reporting
This is the heart of it all. We manage your money in the most professional way so you can rest easy. Your portal is always accessible and shows your most current balance, incomes, and expenses. You will love the sound of ”cha-ching” when your money hits your bank account within 3 days of rent payment. Our live dashboards show you the status of repairs/maintenance and more.
Maintenance, repairs, and remodeling
This part is heavily automated with Tenants reporting the issues using our apps. There are video reports so you can always track and see what’s going on. Our system dispatches the best in class and highly rated Service Providers. Each job generates quotes for you to approve. Not enough money in your account? Pay through our App. Easy. Each pro is rated by your tenants as well as we dynamically measure over 30 data points of their service and pricing. Those who don’t meet our minimums – are disqualified. We want you to get the best service for the best price. Do we need to mention that we do not markup or take any commissions on that? All of the repairs data including chats, phone calls, and video conferences between your Tenants and pros are accessible to you in real-time.
Upon Tenant move out, we do a “Move out” inspection and disposition the "security deposit" to cover any damages and conduct a super fast and cost efficient turnover. We will take care of painting, cleaning, repairing whatever is needed so your can rent as fast as possible. We will present you with what we believe should be done for your approval. We might also offer you upgrades for certain items to get a better rent.
This is our core. Best support all the time. We are building the "Amazon of Property management. This means we are obsessed with our customers. Want to know more? We are happy to chat. Submit your question here or visit our FAQs section.
Property Management Expertise
Home365 provides great value as a property manager at a great price. Technology and scale have allowed us to lower our operational costs. The savings are passed on to our owners. Our fees are lower than our competitors.
One nice benefit is your contract with Home365 is month to month – we don’t lock you into a long-term deal. We are investors like yourself – and can’t wait to help you build your portfolio.
Additional Investor Info
on Baltimore City
Alarm & Property Registration and Licensing
NEW: Rental Property Licensing
On August 1, 2018, a new law took effect requiring all Baltimore City rental properties, including one- and two-family and multi-family dwellings, to be licensed to operate as a rental by January 1, 2019. In order to receive a license from the Department of Housing and Community Development (DHCD) the property must meet two requirements: 1) be registered with DHCD using the online portal and 2) be inspected by a State Licensed, Baltimore City registered Home Inspector.
- If your MFD license is scheduled to expire in 2018 you are NOT required to get a third-party inspection. A Baltimore City inspector will conduct the inspection as scheduled.
- Any MFDs whose license(s) will expire AFTER December 31, 2018, must get a third-party inspection
The Baltimore City Code requires “whether occupied or vacant, whether it is producing revenue or not producing revenue, whether habitable or not habitable” shall file a registration statement with the Housing Commissioner. This must be done within 10 days of any transfer of the property and every January 1st thereafter.
The Baltimore City Code requires an alarm system contractor, monitor and user to register with the Police Commissioner annually. EFFECTIVE NOVEMBER 26TH, 2012 there is no fee for users to register an alarm however, contractors and monitors must register and pay the appropriate fee.
Vacant Lot Registration
The Baltimore City Code requires that the owner of a vacant lot that is assessed for $100 or more must file a registration statement with the Housing Commissioner. At the time of acquisition, a new owner of a vacant lot must file a registration statement and pay any registration fees due. This must be done within 10 days of any transfer of the property and every year thereafter.
Here is what you need to know to get your property registered, licensed and inspected:
Register your property
Get a lead certificate http://mde.maryland.gov/programs/Land/LeadPoisoningPrevention/Pages/LeadRegistration.aspx
Get the property licensed http://static.baltimorehousing.org/pdf/Baltimore_City_Rental_License_Inspection_Form_07262018.pdf
Investor Info for Baltimore County
Baltimore City and County Evictions:
You have to prove an eviction is just and right. Here are some helpful documents you should have access to for every property you own as rental property:
- Signed lease agreement
- Copy of Notice to Cease
- Copy of Notice to Quit
- Bank statements
- All correspondence between yourself and the tenant
- Pictures of damage
- Complaints from other tenants
- Any other evidence that will support your motion to evict
If you do not come to court with the proper documentation that your tenant is deserving of eviction, even if they truly are, they may be allowed to stay in your property due to lack of evidence.
All Baltimore County buildings or portions of a building that contain one to six dwelling units intended or designed to be rented, leased, let, or hired out to be occupied for living purposes be registered and licensed with Baltimore County.
You must register and be licensed before a tenant moves into the property.
A person who owns and rents a dwelling unit or a portion of a dwelling unit without a license may be subject to the denial, suspension, revocation, or non-renewal of the license or civil penalties of $25 per day for each day a violation occurs and $200 per day for each day a correction notice is not complied with, and there will be a $1,000 fine for not complying with the Rental Registration Law.
You may register online, by mail, or in person.
All rental properties must be inspected. The home inspector must be licensed by the Maryland Department of Labor, Licensing, and Regulations. A home inspection requires the Baltimore County license inspection sheet to be completed and signed by a licensed inspector for the compliance of one or more of the components of an existing residential building with the health and safety requirements established by the Director. Cost is determined by the home inspector, not by the government.
Inspectors look for the following
Carbon Monoxide alarms are installed in the common area outside of sleeping areas and on every level of the dwelling unit
Electrical system has no apparent visual hazards
All plumbing is functional with no apparent visual hazards
All windows designed to be opened are operational
All combustion appliances (furnace, hot water heater, dryer, etc.) are properly vented
Secondary means of escape from sleeping areas exist with no exterior health or safety hazards
If the inspector is licensed, or accredited with the state to perform both lead and home inspections.
If you got a Section 8 inspection, you do NOT also need a separate Baltimore County inspection. You just need to provide that inspection certificate that was completed in the last 12 months and the rental housing application.
The rental license is valid for three years and will expire on the third anniversary of its effective date. Before a license expires, the licensee may periodically renew it for an additional three-year term. For additional information, call the Rental Registration office at 410-887-6060.
Smoke Detector Requirements
- A hardwired smoke detector with a battery backup must be located in the corridor or hallway outside of sleeping areas and on every level on the dwelling unit.
- If the home has a basement, a hardwired smoke detector with a battery backup must also be located in the basement, and it must be interconnected to the smoke detectors on all levels of the dwelling unit.
Homes with two or three apartments
- A hardwired smoke detector with a battery backup must be located in the corridor or hallway outside of sleeping areas and on every level of the dwelling unit including the basement.
- A basement smoke detector must be interconnected to the smoke detector on the first floor only.
Homes with four to six apartments
- A hardwired smoke detector with a battery backup must be located in the corridor or hallway outside of sleeping areas and on every level of the dwelling unit.
- A hardwired smoke detector is required in the basement for homes with 4-6 apartments but does not have to be interconnected.
Wireless remote is accepted for interconnection of smoke detectors as long as the smoke detectors are hardwired and approved by a recognized testing lab such as UL and listed for sale, installation, and use in Maryland by the Office of the State Fire Marshall.
Note: All smoke detectors must be NFPA 72, National Fire Alarm Code and UL approved.
Main office phone: 1-800-837-0037
1340 Smith Ave Baltimore MD 21209
Mon–Fri 9 to 5 pm