In Hampton Roads
Profitable. Efficient. Predictable. Coverage.
Here at Home365, we are innovating on how property management is done in Hampton Roads and nearby neighborhoods. By using artificial intelligence, our preventative sensory system, and our team of local professionals, we ensure that your property is in the best shape possible for current and future tenants. Our Ultimate Coverage plan even allows you to get a consistent payout every month even if there’s no tenant in the building. We are truly changing the way property management is done by creating a true Invest and Rest business model for our owners.
Property evaluation and rental rate calculation
Our licensed agents and brokers will conduct a thorough analysis of your asset to determine the best possible rental price and tenant profile.
We are using various data sources that are not available for the public to tap into the most optimized deal for you.
Tenant screening and selection
This is critical. Choosing the right Tenant is an art. Credit scores are important but they are not everything. We conduct background checks, reference calls with past landlords as well as through our proprietary unique screening and underwriting process.
Rental listing and advertising
We will create the most beautiful and professional photos and videos of your property and will market it professionally. Our leases are filled in 14 days on average. (seasonality might impact both ways)
Tenant move in
We welcome our Residents with Welcome Kits explaining all the nuances about your property. This is when we will do a “Detailed Move inspection”. We will share it with you over your Portal.
Rent collection and Tenant Management
Tenants are not only a source of income (as old-school tends to see them). They are your clients and deserve to be treated as customers. We incentivize them for good behaviors such as on-time payments, one time reporting of maintenance issues, passing inspections at a high bar, and basically carrying for your asset. Those incentives can be redeemed for various perks. However, those who fail to comply with the contract will be professionally and honorably treated to cure the breach. In rare cases and upon need (we usually don’t get there) we will take care of evicting.
Financials and reporting
This is the heart of it all. We manage your money in the most professional way so you can rest easy. Your portal is always accessible and shows your most current balance, incomes, and expenses. You will love the sound of ”cha-ching” when your money hits your bank account within 3 days of rent payment. Our live dashboards show you the status of repairs/maintenance and more.
Maintenance, repairs, and remodeling
This part is heavily automated with Tenants reporting the issues using our apps. There are video reports so you can always track and see what’s going on. Our system dispatches the best in class and highly rated Service Providers. Each job generates quotes for you to approve. Not enough money in your account? Pay through our App. Easy. Each pro is rated by your tenants as well as we dynamically measure over 30 data points of their service and pricing. Those who don’t meet our minimums – are disqualified. We want you to get the best service for the best price. Do we need to mention that we do not markup or take any commissions on that? All of the repairs data including chats, phone calls, and video conferences between your Tenants and pros are accessible to you in real-time.
Upon Tenant move out, we do a “Move out” inspection and disposition the "security deposit" to cover any damages and conduct a super fast and cost efficient turnover. We will take care of painting, cleaning, repairing whatever is needed so your can rent as fast as possible. We will present you with what we believe should be done for your approval. We might also offer you upgrades for certain items to get a better rent.
This is our core. Best support all the time. We are building the "Amazon of Property management. This means we are obsessed with our customers. Want to know more? We are happy to chat. Submit your question here or visit our FAQs section.
Local Hampton Roads
Property Management Expertise
Home365 provides great value as a property manager at a great price. Technology and scale have allowed us to lower our operational costs. The savings are passed on to our owners. Our fees are lower than our competitors.
Home365 has a really strong team in Hampton Roads, with a central office in Norfolk. The team completed a merger with Commonwealth Property Management Group in 2019, creating one awesome property management company.
Home365 manages a wide range of multi-family property and single-family homes in the area including Ghent, Norfolk, Portsmouth, Suffolk, Chesapeake, and Virginia Beach.
The Home365 team has both English and Spanish speakers on it — giving tenants peace of mind regardless of which language they speak. We also work with many of the local military and navy personnel, both as tenants and investors. We have found that lasting relationships in this network prove beneficial to finding great tenants and also helping current and retired military personnel invest in real estate.
For those looking to acquire larger multi-family assets, Home365 has a commercial brokerage partnership to give investors best in class service including detailed pro-forma’s, accurate rent estimates using our large rent database, and full maintenance breakout of expected rehab costs.
Main office phone: 1-800-837-0037
1503 Colley Ave Norfolk, VA 23517
Mon–Fri 9 to 5 pm