Pay Rent
To pay from the app, go to Menu > Payment. You can also schedule auto-payments. Rent is due on the first of every month. For the late fee policy, please refer to your lease.
Report an Issue
Use the app to report maintenance issues. Once you submit your report, our team reviews the issue and approves it for repair. A service professional will contact you to schedule within the app.
Get in touch
Have a question or concern?
- Submit a help ticket
- Live Chat with us
- Emergency? Call (800) 837-0037
FAQs
You can report maintenance issues with simple to shoot photos and videos, schedule service visits, pay rent, and more.
You can use the app to launch a project explaining the issue via video. Once we approve the project you will be contacted by a service professional via the app and you can schedule for him/her to come and fix the problem.
The quickest way to contact us is from the Home365 app and going to Menu > Help.
It depends on your lease. If the lease is month to month or if the lease is set to expire in 30 days, you can give a 30 days notice. If you are unsure about the terms of your lease, please contact us.