Statement of Commitment to High-Quality Service
We're dedicated to giving homeowners a hassle-free real estate investment experience.
Get a Quote in 60 Sec
Unlocking Real Estate Investing for All
At Home365, we understand the challenges that often discourage individuals from investing in real estate. We believe that everyone deserves the opportunity to benefit from passive, predictable income that real estate investments have to offer.
Through years of dedication, we’ve democratized real estate investing and property management, making it accessible to all. By partnering with the best local vendors, we equip our customers with the knowledge and confidence they need to handle their properties stress free.
Here at Home365, we firmly believe that our clients deserve to spend their time on what truly matters, free from the burden of traditional property management stresses.
Our Core Values
Customer Obsession
We prioritize understanding your needs and exceeding expectations at every turn.
Radical Transparency
We believe in open communication and clear information.
Extreme Ownership
We take full responsibility for our actions and the results we deliver.
Teamwork
Our team of local specialists and technology experts work together seamlessly to ensure your property is well-managed.
Being a Doer
We don't wait for problems to arise, we actively work to resolve any issue and we're not satisfied until the job is done, and done right.
Measurable
Commitments
We translate our core values into tangible results through measurable commitments
By the next business day
Average response time to any type of outreach by a tenant, owner or rental applicant
By the next business day
Average response time to maintenance requests
90%
Of repair requests resolved within 2 business day
95%
of turnovers completed within 14 days and 100% with no longer than 21 days
100%
Of repairs resolved within 3 business days
2 hours
Response to our maintenance emergency line
24/7 access to a secure online portal
Availability of online portal to access property information & documents
95% or higher
Average satisfaction rating on communication (measured through quarterly surveys)
Continuous Improvement
We are dedicated to ongoing evaluation and improvement of our services. We regularly analyze data, gather client feedback, and implement innovative solutions to ensure we consistently exceed expectations.
At Home365, we are passionate about delivering exceptional property management services and empowering you to achieve your real estate investment goals. We go beyond just managing your property – we manage your peace of mind.
Have a problem or concern?
Write directly to our CEO at ceo@home365.co.
We are committed to open communication and addressing any issues you may have.
