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Statement of Commitment to High-Quality Service

We're dedicated to giving homeowners a hassle-free real estate investment experience.

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Unlocking Real Estate Investing for All

At Home365, we understand the challenges that often discourage individuals from investing in real estate. We believe that everyone deserves the opportunity to benefit from passive, predictable income that real estate investments have to offer.

Through years of dedication, we’ve democratized real estate investing and property management, making it accessible to all. By partnering with the best local vendors, we equip our customers with the knowledge and confidence they need to handle their properties stress free.

Here at Home365, we firmly believe that our clients deserve to spend their time on what truly matters, free from the burden of traditional property management stresses.

Our Core Values

At Home365, our dedication to exceptional service is fueled by five core values that guide everything we do:

Customer Obsession

We prioritize understanding your needs and exceeding expectations at every turn.

Radical Transparency

We believe in open communication and clear information.

Extreme Ownership

We take full responsibility for our actions and the results we deliver.

Teamwork

Our team of local specialists and technology experts work together seamlessly to ensure your property is well-managed.

Being a Doer

We don't wait for problems to arise, we actively work to resolve any issue and we're not satisfied until the job is done, and done right.

Measurable
Commitments

We translate our core values into tangible results through measurable commitments

By the next business day

Average response time to any type of outreach by a tenant, owner or rental applicant

By the next business day

Average response time to maintenance requests

90%

Percentage of maintenance requests resolved within 1 business day

95% or higher

Average satisfaction rating on communication (measured through quarterly surveys)

24/7 access to a secure online portal

Availability of online portal to access property information & documents

2 hours

Response to our maintenance emergency line

Continuous Improvement

We are dedicated to ongoing evaluation and improvement of our services. We regularly analyze data, gather client feedback, and implement innovative solutions to ensure we consistently exceed expectations.

At Home365, we are passionate about delivering exceptional property management services and empowering you to achieve your real estate investment goals. We go beyond just managing your property – we manage your peace of mind.

Have a problem or concern?
Write directly to our CEO at ceo@home365.co.

We are committed to open communication and addressing any issues you may have.

Watch this video from our CEO